Question 1

What is a monthly grant?

Accepted Answer

A grant is included monthly usage, not a trial and not a coupon. Every personal Free account gets $15 of CI and $10 of AI each UTC calendar month. It renews on the first, needs no card, and unused grant does not roll over or become cash.

Question 2

Do I need a credit card to start?

Accepted Answer

No. A personal Free workspace works without a card — the monthly grant covers CI and AI until it runs out. You only add a payment method when you want pay-as-you-go usage beyond the grant or a paid plan.

Question 3

How do Free, Pro, and Max differ?

Accepted Answer

Free includes $15 CI + $10 AI per month, Pro ($4/mo) includes $20 CI + $15 AI, and Max ($20/mo) includes $30 CI + $30 AI. Paid plans also unlock the AI balance in the CLI.

Question 4

What happens when I use up the grant?

Accepted Answer

Usage past the grant bills at published pay-as-you-go rates from your wallet: CI by the runner minute (Linux 4 vCPU at $0.005/min), AI by the token at each model's current market price. Every rate is public before you spend.

Question 5

How many CI minutes is the Free grant?

Accepted Answer

About 3,000 minutes on the Linux 4 vCPU runner — roughly 50 hours of CI. The same balance can be spent on ARM64 or macOS runners at their published rates instead.

Question 6

Does free CI work in private repositories?

Accepted Answer

Yes — the free grant applies to private repositories too, unlike GitHub's larger runners, which are never covered by included minutes. Trylle does not price private repositories differently.

Question 7

Which AI models does the grant cover?

Accepted Answer

Any model in the catalog draws from your AI grant — frontier models from every major provider. Only premium models bill separately, strictly from your pay-as-you-go balance, and each model's rate is published.

Question 8

Can I use my AI balance from the CLI?

Accepted Answer

On paid plans, yes. Pro, Max, and Team can export an AI key that shares the account balance, so the try CLI and local agents spend the same AI budget your automations use.

Question 9

How many private repositories do I get?

Accepted Answer

Personal accounts get unlimited private repositories on every plan, including Free. Free organizations get 3 private repositories; paid organizations get unlimited.

Question 10

Is there a yearly commitment?

Accepted Answer

No. Plans bill monthly and you can change or cancel anytime — a downgrade takes effect without a termination fee. There are no annual contracts and no seat minimums beyond one.

Question 11

How does Team pricing work?

Accepted Answer

Team is $4 per seat each month, billed monthly. The whole organization shares one wallet plus $20 CI and $15 AI of monthly grants — one member's unused grant is another member's CI run.

Question 12

Can an organization start free?

Accepted Answer

Yes. A Free organization needs no checkout, but it has no included grants: its CI and AI are pay as you go, so add wallet funds before starting org CI or automations.

Question 13

How does the wallet work?

Accepted Answer

Your account keeps a prepaid wallet. Card top-ups add spendable funds; grants and promotions add restricted CI or AI credit that is spent first. Usage accumulates as pending charges and settles every minute.

Question 14

Can I set up auto-refill?

Accepted Answer

Yes. When the balance drops below a threshold you set, Trylle charges your saved payment method and refills the wallet automatically. Threshold and refill amount are yours to control in billing settings.

Question 15

What happens at zero or negative balance?

Accepted Answer

Zero is fine — nothing breaks, but new CI or AI work needs remaining grant for that category or spendable wallet funds. A negative balance pauses both categories until a top-up restores the account; nothing is deleted.

Question 16

Are personal and organization balances separate?

Accepted Answer

Personal and organization balances are fully independent. Your personal grant funds your personal repositories; the organization wallet funds organization repositories, no matter who pushed.

Question 17

Who pays when a teammate triggers CI in our org repo?

Accepted Answer

Whoever owns the repository pays. CI and automations resolve to the repository's owner — your account for personal repos, the organization's account for org repos — so a teammate's run never bills your card.

Question 18

Do automations cost CI minutes on top of AI?

Accepted Answer

Agent runs bill AI usage only — there are no CI minutes stacked on top of the inference you already paid for. The run's model, duration, and cost land on the timeline with the run itself.

Question 19

What if I upgrade in the middle of a month?

Accepted Answer

Upgrading mid-month grants only the increment above your previous tier, prorated by the seconds left in the UTC month; later months receive the full amount. Upgrades update your existing subscription and invoice Stripe's proration immediately. A downgrade applies immediately too — unused higher-tier grant is revoked, and the refund for unused time is reduced by any higher-tier grant you already consumed (floored at zero, never a penalty). Switching to Free keeps your paid plan active until the period ends, and you can resume before then.

Question 20

Is there an Enterprise plan?

Accepted Answer

Larger businesses run well on Team, and Enterprise is a conversation rather than a published price — contact us for SSO, invoicing, and custom terms.

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